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Social Media Affecting Business Operations | Taufan Money Online

Monday, August 1, 2011

Social Media Affecting Business Operations





There are lots of changes in the business world including how businesses operate with the help of technology in their day-to-day business activities. Today, there are advanced technological solutions available especially in the Internet that can help businesses to boost their productivity in terms of promotions and advertising.


Social media is one of the most influencing Internet tools in business world for long period of time and up to date, it continuously evolving to provide services to businesses specifically in their marketing operations. However, not all businesses can cope up with the changes in business world, particularly in social business. Some are still taking step at a time and making themselves familiar with the current trends and functionalities of social media. Others are successfully embracing all possible benefits that social media has to offer. But then whichever a business falls in the two situations, still they know the impact of social media in their operations.


One of the most significant keys to understand is that social media is not only a tool that grows in large number of people. It grows because of its effectiveness and reliability features and its potential to build long term business. But if a certain business ignore all good results that social media can provide, disadvantages may arise including loss of profit.


Social media affected businesses at its core level wherein it can boost the business relationships among of their customers. Social media can provide an open dialogue between business and customers in a more transparent way. Customers' opinion can easily be known like never before.


Reputation management strategies plays important role in social media. Businesses can reach thousands or millions of target people using social media but they have to ensure that they create reputation management plan to avoid serious reputation damage to the organization itself. This is because social media has means to spread negative feedback and comment to people.


Social media can motivate marketers to make initiatives in creating competitive marketing strategies. There are marketers that use Facebook and Twitter to reach target audience for particular promotions in a shorter time frame comparing to traditional media. Marketers can even make a very interactive and innovative advertising activities to attract more people and to build brands with good market visibility.


Social media drives also other professionals to maintain social accounts because of having a vital business communication that will ease the day-to-day lives of these professionals. Furthermore, they can even directly monitor their business status and can help to provide good management decisions.


With the large number of members in each social media networking sites, the number of young customers are also increasing because they have been enjoying reading information such as blog posts, articles, and tweets compared with traditional media. Companies should maintain good relationship and provide frequent updates using social media networks to reach all demographics.


Overall, social media affect business operations by providing easiest and quickest social business development which includes social customer relationship management, branding opportunities, and gaining profit.
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